Yahoo Terms of Service

In June 2017, we announced that Yahoo and AOL joined to become a unified digital and mobile media company. We are now operating under these unified Yahoo Terms of Service. If you have a Yahoo or an AOL account, you will need to agree to these Terms. (Note, if you have not yet agreed to these Terms, the legacy Yahoo Terms of Service or legacy Oath Terms of Service (for AOL) still apply to your account.) For all Yahoo products or services that are accessed without signing into an account, the Terms below apply to those products and services effective May 25, 2018. If you are creating a new account, the Terms below apply starting today.

Yahoo Inc. and all of its brands listed in Section 13 (including Yahoo and AOL brands) and the corporate entities listed in Sections 13 and Section 14 (collectively, “Yahoo”, “us,” “we” or “our”) are part of the Yahoo family of companies. Our brands, websites, apps, products, services and technologies (“Services”) are provided by the entities listed in Section 13 below. Please carefully read Sections 1 through 13, 14.1, and 14.2, which are the sections that apply to you.

By using the Services, you agree to these terms and any community guidelines and supplemental terms provided to you for the Services that you use (collectively, “Terms”). Please read the Terms carefully, as they form your entire agreement with us.

THESE TERMS CONTAIN LIMITATIONS OF OUR LIABILITY IN SECTION 9.

Authority. You agree that you are permitted to use the Services under applicable law. If you are using the Services on behalf of a company, business or other entity, you represent that you have the legal authority to accept these Terms on behalf of that entity, in which case that entity accepts these Terms, and "you" means that entity. If you are accessing an account(s) on behalf of the account owner (e.g., as an administrator, consultant, analyst, etc.), the Terms apply to your activities on behalf of the account owner.
Indemnity. If you are using the Services on behalf of a company, business or other entity, or if you are using the Services for commercial purposes, you and the entity will hold harmless and indemnify the Yahoo Entities (defined in Section 8 below) from any suit, claim or action arising from or related to the use of the Services or violation of these Terms, including any liability or expense arising from claims (including claims for negligence), losses, damages, suits, judgments, litigation costs and attorneys’ fees.
Age. If you are under the Minimum Age (as defined for your region in Section 14) you may not register for an account. Unless you are the holder of an existing account in the United States that is a Yahoo Family Account, you must be at least the Minimum Age to use the Services. Certain portions of the Services contain adult and/or mature content. Please do not access that content unless you are an adult (i.e., at least the age of majority in your country) or unless otherwise expressly indicated.
Member conduct. You agree not to use the Services in any manner that violates these Terms or our Community Guidelines, including to:
1. obtain or attempt to obtain unauthorized access to the Services or to our servers, systems, network, or data;
2. make available any content that is harmful to children, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable;
3. violate any applicable laws or regulations;
4. impersonate any person or entity; or forge or manipulate headers or identifiers to disguise the origin of any content transmitted through the Service;
5. make available any content that you do not have the right to make available or that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any person or entity;
6. post content containing advertisements or other commercial solicitations without our prior written permission;
7. make available viruses or any other computer code, files, programs or content designed to interrupt, destroy or limit the functionality of the Services or affect other users; or
8. interfere with or disrupt the Services or servers, systems or networks connected to the Services in any way.
9. access or collect data, or attempt to access or collect data, from our Services using any automated means, devices, programs, algorithms or methodologies, including but not limited to robots, spiders, scrapers, data mining tools, or data gathering or extraction tools, for any purpose without our express, prior permission.
10. use any material or content from, including without limitation any data, (a) to create any database, archive, mobile application, data feed, widget or any other aggregated data source that competes with or constitutes a material substitute for the Services, in whole or in part, offered on any of our Services or the services offered by our data providers, or (b) to provide any service that competes with or constitutes a material substitute for our Services or data offered by Yahoo or our data providers.
1. Account Information. You may need an account to use some Services. You must ensure that your account information (that is, the information you provided when you registered for or subscribed to a Service) remains current, complete, accurate and truthful. Unless stated differently for your country in Section 14, with the exception of AOL accounts, all Yahoo accounts are non-transferable, and any rights to them terminate upon the account holder’s death.
2. Access to Your Account. You are responsible for all activity that happens on or through your account. To protect your account, keep your password confidential. Do not reuse your account password with other services. Without prejudice to your statutory rights, if you forget your password and otherwise cannot validate your account to Yahoo, you acknowledge and agree that your account may be inaccessible to you and that all data associated with the account may not be retrievable.
3. Notices. Yahoo may provide you with notices, including service announcements and notices regarding changes to these Terms, by, but not limited to, email, regular mail, text message or SMS, MMS, push notification or in-app message, postings on the Services, telephone, or other reasonable means now known or hereafter developed. You consent to receive these notices by any and all of the foregoing means. You may not receive notices if you violate the Terms by accessing the Services in an unauthorized manner, and you will be deemed to have received any and all notices that would have been delivered had you accessed the Services in an authorized manner.
1. Content. Our Services display some content that we did not create and do not own. This content is the sole responsibility of the entity or person that makes it available. We assume no responsibility for the conduct of third parties, including persons or entities with which you communicate using the Services. Many of the Services enable you to submit content. You – not Yahoo – are entirely responsible for any content that you upload, post, email, transmit, or otherwise make available via the Services. We may remove and refuse to display content that violates the Terms or applicable laws or regulations, but that does not mean that we monitor the Services or review or screen any content. By using or accessing the Services you understand and agree that you may be exposed to offensive, indecent, or objectionable content.
2. Use of AI and Third-Party AI Providers. Some of our Services have features and functionality powered by our trusted third-party AI providers (“AI Providers”). By utilizing our Services, you consent to sharing data that you provide to us, or that resides within your Yahoo account, including your Yahoo Mail inbox with our AI Providers for the purpose of enhancing features within our Services made available to you. In some instances, use of AI query features may be governed by the AI Provider’s terms of service and privacy policy. You understand and agree that content or responses generated by AI may contain inaccuracies and should never be relied upon without independent verification. Yahoo does not control the content or responses provided by AI Providers, and makes no representations or warranties about the accuracy or completeness of such content or responses (or the sites and sources accessed through such content or responses). You also agree not to enter sensitive personal information into any AI powered query.
3. IP Ownership and License Grant. Except as otherwise provided in the specific product terms or guidelines for one of our Services, when you upload, share with or submit content to the Services you retain ownership of any intellectual property rights that you hold in that content and you grant to us a worldwide, royalty-free, non-exclusive, perpetual, irrevocable, transferable, sublicensable license to (a) use, host, store, reproduce, modify, prepare derivative works (such as translations, adaptations, summaries or other changes), communicate, publish, publicly perform, publicly display, and distribute this content in any manner, mode of delivery or media now known or developed in the future; and (b) permit other users to access, reproduce, distribute, publicly display, prepare derivative works of, and publicly perform your content via the Services, as may be permitted by the functionality of those Services (e.g., for users to re-blog, re-post or download your content). In some of the Services, there may be specific terms or settings allowing a different scope of use of the content submitted in those Services. You must have the necessary rights to grant us the license described in this Section 6(b) for any content that you upload, share with or submit to the Services.
1. We are constantly innovating, changing and improving the Services. Unless stated differently for your country in Section 14, we may, without notice, add or remove functionalities or features, create new limits to the Services, or temporarily or permanently suspend or stop a Service.
2. You can stop using the Services at any time. You may cancel and delete your AOL account at any time by clicking here and you may cancel and delete your Yahoo account by clicking here. For more information, please visit the relevant Help Center.
3. Unless stated differently for your country in Section 14, we may temporarily or permanently suspend or terminate your account or impose limits on or restrict your access to parts or all of the Services at any time, without notice and for any reason, including, but not limited to, violation of these Terms, court order, or inactivity.
4. Subject to any statutory rights you might have, if your account is terminated, access to your username, password, and all related information, files, and content associated with your account may be terminated and your username may be recycled for use by others. If the Service is a paid service, please consult our payment terms which can be found by clicking here.
1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE, ALONG WITH OUR PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, PARTNERS, LICENSORS AND DISTRIBUTORS (COLLECTIVELY YAHOO ENTITIES) DO NOT MAKE ANY REPRESENTATIONS, PROMISES, OR WARRANTIES, EXPRESS OR IMPLIED, ABOUT THE SERVICES. WE PROVIDE OUR SERVICES “AS-IS,” “WITH ALL FAULTS,” AND “AS AVAILABLE.” YOUR USE OF THE SERVICES, INCLUDING CONTENT WITHIN THE SERVICES, IS AT YOUR OWN RISK AND WE DO NOT REPRESENT, PROMISE, OR WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. YOU UNDERSTAND AND AGREE THAT NO DATA TRANSMISSION OVER THE INTERNET OR INFORMATION STORAGE TECHNOLOGY CAN BE GUARANTEED TO BE SECURE, AND WE EXPRESSLY DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, TO THAT EFFECT. WE MAKE NO COMMITMENTS, PROMISES OR WARRANTIES ABOUT THE CONTENT WITHIN THE SERVICES OR CONTENT LINKED FROM THE SERVICES, THE SUPPORT WE PROVIDE FOR THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, THE SECURITY OF THE SERVICES, OR THE SERVICES’ RELIABILITY, QUALITY, ACCURACY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS, PROVIDE CERTAIN OUTPUTS OR ACHIEVE CERTAIN RESULTS.
2. SOME JURISDICTIONS PROVIDE FOR CERTAIN IMPLIED WARRANTIES, SUCH AS THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ANY AND ALL IMPLIED OR EXPRESS PROMISES OR WARRANTIES ABOUT THE SERVICES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE AND UNDERSTAND THAT YAHOO ENTITIES WILL NOT BE LIABLE FOR: ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, TREBLE OR OTHER MULTIPLES OF DAMAGES, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES. YAHOO ENTITIES ARE NOT RESPONSIBLE FOR ANY LOST PROFITS, LOST REVENUES, LOST BUSINESS OPPORTUNITIES, DIMINUTION IN VALUE, INCLUDING ANY ALLEGED LOSS OR DIMINUTION IN VALUE OF PERSONAL INFORMATION, OR ANY OTHER LOSSES (COLLECTIVELY, “LOSSES”) ARISING FROM OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR ACCESS TO THE SERVICES, INCLUDING, BUT NOT LIMITED TO, LOSSES RESULTING FROM OR IN CONNECTION WITH: THE DELETION OF, ALTERATION OF, MIS-DELIVERY OF, OR FAILURE TO STORE DATA MAINTAINED OR TRANSMITTED BY THE SERVICES; THE LIMITING, SUSPENSION OR TERMINATION OF YOUR ACCOUNT; YOUR DOWNLOADING OR SHARING OF INFORMATION, INCLUDING PERSONAL INFORMATION, VIA THE SERVICES; THE UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR ANY DATA MAINTAINED OR TRANSMITTED BY THE SERVICES; LINKS PROVIDED BY THE SERVICES OR THIRD PARTIES TO EXTERNAL SITES OR RESOURCES; YOUR DEALINGS WITH OR PARTICIPATION IN PROMOTIONS OF ADVERTISERS FOUND ON OR THROUGH THE SERVICES; OR ANY GOOD OR SERVICES SOLD BY SUCH ADVERTISERS. YAHOO ENTITIES WILL NOT BE LIABLE FOR PROBLEMS CAUSED BY OTHERS, THE WRONGFUL OR UNLAWFUL ACTIONS OF THIRD PARTIES, OR AN ACT OF GOD. THE LIMITATIONS AND EXCLUSIONS IN THESE TERMS WILL APPLY WHETHER OR NOT WE HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY LOSSES ARISING.
1. We offer products and subscriptions for a fee (“fee-based Services”). These fee-based Services are governed by the additional terms you agree to when you register for the fee-based Service and these Terms. If you register for a fee-based Service, you must designate a payment method and provide us with accurate billing and payment information and you have the continuing obligation to keep it up to date. Many fee-based Services require you to have, or register for, a Yahoo or AOL ID. If you are an AOL Dial-Up customer, please see additional terms by clicking here.
2. The following important provisions apply to all of our fee-based services:
  1. Third-Party products. If the fee-based Service includes a third-party product, you understand and agree that your purchase and use of the Service is also subject to the third party’s terms of service and privacy policy, which you should read thoroughly before agreeing to them.
  2. Payments. You represent that you are at least the minimum age required to enter into a legal agreement. You agree to pay us for any fee-based Services you purchase from us, as well as all other charges incurred under your account, including applicable taxes and fees. You are responsible for all charges incurred under your account, including purchases made by you or anyone you allow to use your account or any sub-or linked accounts (including any person with implied, actual, or apparent authority) or anyone who gains access to your account as a result of your failure to safeguard your authentication credentials.
  3. Payment Methods. You authorize and direct us to charge your designated payment method for these charges or, if it fails, to charge any other payment method you have on file with us, even if we received it in association with other fee-based services. You are responsible for all charges even if your payment method fails or is denied. You authorize and direct us to retain all information about any payment method(s) associated with your account. We may import payment information you entered during a prior purchase and provide you the option to use that payment information during purchase of a new product. You permit us to obtain and use updated information from the issuer of your payment method in accordance with the policies and procedures of any applicable card brands. We may in some instances continue charging a payment method past its expiration date at our discretion and subject to the payment processors' or issuing bank's approval. Surcharges may apply if you use certain payment methods, such as payment from your checking or savings account.
  4. Payment Terms. We may charge for fee-based Services in advance and on a daily, monthly, yearly, lump sum, or other basis in accordance with the stated terms, as long as your subscription remains active, even if you have not downloaded or used the Service or accessed your online account.
  5. Auto-Renewal. We use auto-renewal for many of our fee-based Services. At the expiration of each subscription term for such fee-based Services, we will automatically renew your subscription and charge the credit card or other payment method you have provided to us, unless you cancel your subscription at least 48 hours before the end of the current period. Unless otherwise stated in Section 14, your subscription will be automatically renewed at the then-current price, excluding promotional and discount pricing. We may, in our sole discretion, post charges to your payment method individually or aggregate charges for some or all of your fee-based Services with us.
  6. Fraud Protection. We may take steps to verify the validity of the credit card information you provide to us, including debiting amounts less than $1.00 from your credit card and then immediately crediting it back. You authorize us to do so for verification and anti-fraud purposes.
  7. Free Trials. We may offer you free trials, so that you may try a fee-based Service subscription without charge or obligation ("Free Trial"). Unless otherwise stated and unless you cancel your subscription prior to the expiration of the Free Trial, periodic subscription fees will be charged at the then-applicable rate upon expiration of the Free Trial period and will continue to be charged until the subscription is canceled. If you are not satisfied with a particular fee-based Service, you must cancel the subscription before the Free Trial ends to avoid charges. We reserve the right to limit you to one free trial or promotion of a fee-based Service and to prohibit the combining of free trials or other promotional offers.
  8. No Refunds. All charges are nonrefundable unless provided otherwise in the terms you agree to when you register for a fee-based Service, unless stated differently for your country in Section 14 or as otherwise specified below.
  9. Termination. We, in our sole discretion, may change, discontinue or terminate any or all aspects of a fee-based Service without notice, including access to support services, content and other products or services ancillary to the fee-based Service, subject to providing an appropriate refund for any portions of a specified but no longer available term. You may cancel a fee-based Service at any time by logging into your online account and terminating the subscription.
  10. Change in Fees and Billing Method. We may change our fees and billing methods at any time. We will provide you with notice of any price increase at least thirty (30) days in advance. Subject to applicable law, (i) if you disagree with any proposed change, your sole remedy is to cancel your fee-based Service before the price change takes effect and (ii) your continued use of or subscription to the Service after the price change takes effect constitutes your agreement to pay the new price for the Service.
  11. Delinquency. After 30 days from the date of any unpaid charges, your fee-based Service will be deemed delinquent and we may terminate or suspend your account and fee-based Service for nonpayment. You are liable for any fees, including attorney and collection fees, incurred by us in our efforts to collect any remaining balances from you.
  12. 90-Day Notice Period. You must notify us about any billing problems or discrepancies within 90 days after they first appear on your billing method statement. If you do not bring them to our attention within 90 days, you agree that you waive your right to dispute such problems or discrepancies.
  1. Third Party Beneficiaries and Conflicts. These Terms control the relationship between you and us. They do not create any third party beneficiary rights. If there is a conflict or inconsistency between the terms in this document and the additional terms associated with a particular Service, the additional terms will control solely for that conflict or inconsistency.
  2. Modification of the Terms. Unless stated differently for your country in Section 14, we may modify the Terms from time to time. Unless we indicate otherwise, modifications will be effective as of the date they are posted on this page or any successor page. You should look at the Terms regularly. We will provide notice (in accordance with Section 3(c) above) of material modifications.
  3. Continued Use of the Services. You may stop using the Services at any time, but your continued use of or subscription to a Service after the effective date of any modifications to the Terms means that you agree to the Terms as modified.
  4. Waiver and Severability of Terms. Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. If any provision (or part of a provision) of these Terms is found to be invalid, you and we nevertheless agree to give effect to the intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect.
  5. Assignment byUs. We may freely assign these Terms and all of the policies and other documents incorporated or referenced in it (including all rights, licenses, and obligations under it or them), in whole or in part and without notice, for any reason, including for the purpose of internal restructuring (for example, mergers or liquidations).
  1. The Services are provided by the company that offers the Services in your region as set out in Section 14.2 (the “Applicable Yahoo Entity”), except for the Services set out below in Section 13(b). Not all Services or features may be available in your country or region. Different features may be available in different versions of the Services. Your Service provider may change if you relocate to another country and continue using our Services.
  2. The following services are provided to you by the same Yahoo Entity wherever you are based in the world:
    1. For the services in this Section 13(b)(i), the provisions of Section 14.2 (United States) apply.
      1. The following services are provided by Yahoo Inc.:
        
        Engadget (unless otherwise specified in Section 14)
        
        TechCrunch (unless otherwise specified in Section 14)
        
        Rivals
        
        Yahoo View
        
        Yahoo Developer Network
        
        Makers
        
        AOL On.
        
        Learning Center
        
        U.S. Daily Fantasy
        
        U.S. Fantasy Cash Leagues
        
        U.S. Fantasy Pro Leagues
        
        In Section 13 above, find the provider of the Services you are using. That is the provider that you are contracting with for the Services. The choice of law, the location for resolving disputes, certain defined terms (including the Applicable Yahoo Entity), and other important region specific provisions are in this Section 14. If you have any questions, please contact customer care using the contact information in the region that applies to you below.
        
        United States (us):
        
        Defined Terms
        
        Applicable Yahoo Entity: Yahoo Inc., except for Yahoo Finance which is provided by Yahoo Finance LLC; AOL.com and AOL Mail which are provided by AOL Media LLC and AOL subscription offerings which are provided by AOL Member Services, LLC (Address for all entities: 770 Broadway, New York, NY 10003, USA).
        
        Minimum Age:13 years old
        
        Notice of Dispute. If either you or we intend to arbitrate under these Terms, the party seeking arbitration must first notify the other party of the Dispute in writing at least 30 days in advance of initiating the arbitration. Notice to us should be sent either by mail to Yahoo, Attn: Disputes, 770 Broadway, New York, NY 10003, USA; or disputes@yahooinc.com. Notice to you will be to your email address(es) and street address(es), if any, that we have in our records at the time the notice is sent. The notice must describe the nature of the claim and the relief being sought. If we are unable to resolve the Dispute within 30 days, either party may then proceed to file a claim for arbitration.
        
        Arbitration Procedure. The Federal Arbitration Act applies to these Terms. Except for small claims court cases, any and all Disputes will be resolved by arbitration administered by the American Arbitration Association ("AAA"). The AAA will apply the Commercial Arbitration Rules to the arbitration of any Dispute pursuant to these Terms, unless you are an individual and use the Services for personal or household use, in which case the AAA's Consumer Arbitration Rules will apply (excluding any rules or procedures governing or permitting class actions). You can get procedures (including the process for beginning an arbitration), rules and fee information from the AAA (www.adr.org). These Terms govern to the extent they conflict with the AAA’s Commercial Arbitration Rules or Consumer Arbitration Rules.
        
        Small Claims Court Option. As an alternative to arbitration, you may bring an individual action in small claims court in your county of residence (or if a business, your principal place of business) or Santa Clara County, California provided that your Dispute meets the requirements of the small claims court.
        
        Arbitration Location. Unless you and we agree otherwise, the arbitration must take place, or the small claims action must be filed, in the county of your primary residence or Santa Clara County, California.
        
        Arbitration Fees and Expenses. We will reimburse any filing fee that the AAA charges you for arbitration of the Dispute. If you provide us with signed written notice that you cannot pay the filing fee, we will pay the fee directly to the AAA. If the arbitration proceeds, we will also pay any administrative and arbitrator fees charged later.
        
        Settlement Offers. We may, but are not obligated to, make a written settlement offer anytime before or during arbitration. The amount or terms of any settlement offer may not be disclosed to the arbitrator unless and until the arbitrator issues an award on the claim. If you do not accept the offer and the arbitrator awards you an amount of money that is more than our offer but less than $5,000, we agree to: (a) pay you $5,000 instead of the lower amount awarded, (b) pay your reasonable attorney’s fees and costs, and (c) reimburse any arbitration filing fees and arbitrator fees and expenses incurred in connection with the arbitration of your Dispute. If the arbitrator awards you more than $5,000 and we are not challenging the award, then we will pay you the amount of the award.
        
        Severability. If any part of this agreement to arbitrate is found by a court of competent jurisdiction to be unenforceable, the court will reform the agreement to the extent necessary to cure the unenforceable part(s), and the parties will arbitrate their Dispute(s) without reference to or reliance upon the unenforceable part(s). However, if for any reason the Class Action Waiver set forth below in subsection 14.2.c cannot be enforced as to some or all of the Dispute, then the agreement to arbitrate will not apply to that Dispute or portion thereof. Any Disputes covered by any deemed unenforceable Class Action Waiver provision may only be litigated in a court of competent jurisdiction, but the remainder of the agreement to arbitrate will be binding and enforceable. To avoid any doubt or uncertainty, the parties do not agree to class arbitration or to the arbitration of any claims brought on behalf of others.
        
        Customer Support for AOL-Branded Products
        
        Customer Support for Other Products (English)
        
        Customer Support for Other Products (Spanish)
        
        English version
        
        Spanish version
        
        Defined Terms
        
        Applicable Yahoo Entity: Yahoo International LLC (Address: 770 Broadway, New York, NY 10003, USA)
        
        Minimum Age: 13 years old
        
        Notice of Dispute. If either you or we intend to arbitrate under these Terms, the party seeking arbitration must first notify the other party of the Dispute in writing at least 30 days in advance of initiating the arbitration. Notice to us should be sent to us either by mail to Yahoo, Attn: Disputes, 770 Broadway, New York, NY 10003, USA; or disputes@yahooinc.com. Notice to you will be to your email address(es) and street address(es), if any, that we have in our records at the time the notice is sent. The notice must describe the nature of the claim and the relief being sought. If we are unable to resolve the Dispute within 30 days, either party may then proceed to file a claim for arbitration.
        
        Arbitration Procedure. The Federal Arbitration Act applies to these Terms. Except for small claims court cases, any and all Disputes will be resolved by arbitration administered by the American Arbitration Association ("AAA"). The AAA will apply the Commercial Arbitration Rules to the arbitration of any Dispute pursuant to these Terms, unless you are an individual and use the Services for personal or household use, in which case the AAA's Consumer Arbitration Rules will apply (excluding any rules or procedures governing or permitting class actions). You can get procedures (including the process for beginning an arbitration), rules and fee information from the AAA (www.adr.org). These Terms govern to the extent they conflict with the AAA’s Commercial Arbitration Rules or Consumer Arbitration Rules.
        
        Small Claims Court Option. As an alternative to arbitration, you may bring an individual action in small claims court in your county of residence (or if a business, your principal place of business) or Santa Clara County, California provided that your Dispute meets the requirements of the small claims court.
        
        Arbitration Location. Unless you and we agree otherwise, the arbitration must take place, or the small claims action must be filed, in the county of your primary residence or Santa Clara County, California.
        
        Arbitration Fees and Expenses. We will reimburse any filing fee that the AAA charges you for arbitration of the Dispute. If you provide us with signed written notice that you cannot pay the filing fee, we will pay the fee directly to the AAA. If the arbitration proceeds, we will also pay any administrative and arbitrator fees charged later.
        
        Settlement Offers. We may, but are not obligated to, make a written settlement offer anytime before or during arbitration. The amount or terms of any settlement offer may not be disclosed to the arbitrator unless and until the arbitrator issues an award on the claim. If you do not accept the offer and the arbitrator awards you an amount of money that is more than our offer but less than $5,000, we agree to: (a) pay you $5,000 instead of the lower amount awarded, (b) pay your reasonable attorney’s fees and costs, and (c) reimburse any arbitration filing fees and arbitrator fees and expenses incurred in connection with the arbitration of your Dispute. If the arbitrator awards you more than $5,000 and we are not challenging the award, then we will pay you the amount of the award.
        
        Severability. If any part of this agreement to arbitrate is found by a court of competent jurisdiction to be unenforceable, the court will reform the agreement to the extent necessary to cure the unenforceable part(s), and the parties will arbitrate their Dispute(s) without reference to or reliance upon the unenforceable part(s). However, if for any reason the Class Action Waiver set forth below in subsection 14.3.c cannot be enforced as to some or all of the Dispute, then the agreement to arbitrate will not apply to that Dispute or portion thereof. Any Disputes covered by any deemed unenforceable Class Action Waiver provision may only be litigated in a court of competent jurisdiction, but the remainder of the agreement to arbitrate will be binding and enforceable. To avoid any doubt or uncertainty, the parties do not agree to class arbitration or to the arbitration of any claims brought on behalf of others.
        
        Argentina
        
        Chile
        
        Colombia
        
        Hong Kong
        
        Mexico
        
        Peru
        
        Venezuela
        
        Defined Terms
        
        Applicable Yahoo Entity: Yahoo do Brasil Internet Ltda. (Address: Av. Brigadeiro Faria Lima, 3.600 - 9o andar, São Paulo/SP, 04538-132, Brasil)
        
        Minimum Age: 13 years old (however, if you are between 13 and 18 years old, you must have parental or legal guardian permission in order to agree with our Terms and to use the Service).
        
        Defined Terms
        
        Applicable Yahoo Entity: Yahoo Canada Corp, except for Yahoo Finance which is provided by Yahoo Finance ULC (Address: 100 University Ave., Floor 5, Toronto, Ontario M5J 1V6), AOL Mail which is provided by AOL Media LLC and AOL subscription products which are provided by AOL Member Services LLC (Address: 770 Broadway, 9th Floor, New York, NY 10003).
        
        Minimum Age: Legal Age to form a binding contract in your province or territory of residence.
        
        Customer Support (English)
        
        Customer Support (French)
        
        Defined Terms
        
        Applicable Yahoo Entity:
        
        For OneSearch, AOL Mail, Yahoo Lifestyle, Yahoo Finance, Yahoo Mail, Yahoo News, Yahoo Search, Yahoo Sports, Yahoo TV and Yahoo Weather the Applicable Yahoo Company is Yahoo Australia Pty Ltd (Address: Level 4 West, 8 Central Avenue, Eveleigh NSW 2015, Australia) and the following terms apply: (a) the Terms and the relationship between you and Yahoo Australia Pty Ltd will be governed by the laws of the state of New South Wales without regard to its conflict of law provisions, and (b) you and Yahoo Australia Pty Ltd agree to submit to the exclusive jurisdiction of the courts of the state of New South Wales.
        
        For other services, the Applicable Yahoo Company is Yahoo Inc. (Address: 770 Broadway, New York, NY 10003, USA), and for such Services the terms of Section 14.2 (United States) apply.
        
        Defined Terms
        
        Applicable Yahoo Entity:
        
        For AOL Mail, OneSearch, Yahoo Mail and Yahoo Search, the Applicable Yahoo Entity is Yahoo India Private Limited (CIN: U72900KA2000PTC186718) Regd. Office: Torrey Pines, Embassy Golf Links Business Park, Off Indiranagar-Koramangala Intermediate Ring Road, Bangalore - 560071, Karnataka, India and the following terms apply: (a) “Minimum Age” means 13 years old, provided that if you are between 13 and 18 years of age, you must have parental or legal guardian permission to use the Services or register for an account, (b) you must be at least 13 years old in order to agree with our Terms, provided that if you are between 13 and 18 years of age, you must have parental or legal guardian permission to do so, (c) the Terms and the relationship between you and Yahoo India Private Limited will be governed by the laws of India without regard to its conflict of law provisions, and (d) you and Yahoo India Private Limited agree to submit to the exclusive jurisdiction of the courts located at Bangalore, India.
        
        For other Services:
        
        the Applicable Yahoo Entity is the same one that is specified to be the provider in respect of a specific Service, and the Terms and the relationship between you and the Applicable Yahoo Entity will be governed by the laws of the place of incorporation of the Applicable Yahoo Entity; or
        
        if no Yahoo Entity is specified to be the provider in respect of a specific Service, the Applicable Yahoo Entity is Yahoo Inc. (Address: 770 Broadway, New York, NY 10003, USA), and for such Services the terms of Section 14.2 (United States) apply.
        
        Defined Terms
        
        Applicable Yahoo Entity:
        
        For AOL Mail, the Applicable Yahoo Entity is Boundless Inc. (The Iceberg, 6-12-18 Jingumae, Shibuya-ku, Tokyo, 150-000, Japan).
        
        For Yahoo Japan-branded products that are accessible in Japan: these products are provided by a third-party.
        
        For all other Services, the Applicable Yahoo Entity is Yahoo Inc. (Address: 770 Broadway, New York, NY 10003, USA).
        
        When we modify the Services as outlined in Section 7(a), or we modify these Term pursuant to Section 12(b), we will notify you a reasonable amount of time in advance of any modifications that will be of material disadvantage to you or materially limit your access to or usage of the Services.
        
        For modifications to these Terms or the Services that we need to make in order to meet security, safety, legal or regulatory requirements, we may not be able to notify you in advance, but we will let you know as soon as practicable after such modification is made.
        
        Defined Terms
        
        Applicable Yahoo Entity:
        
        For AOL Mail, OneSearch, Yahoo Entertainment, Yahoo Lifestyle, Yahoo Mail, Yahoo News, Yahoo Search and Yahoo Sport the Applicable Yahoo Entity is Yahoo New Zealand Limited (Address: Level 4, Deloitte House, 20 Customhouse Quay, Wellington, 6011, New Zealand) and the following terms apply: (a) the Terms and the relationship between you and Yahoo New Zealand Limited will be governed by the laws of New Zealand without regard to its conflict of law provisions, and (b) you and Yahoo New Zealand Limited agree to submit to the exclusive jurisdiction of the courts of New Zealand.
        
        For other services, the Applicable Yahoo Entity is Yahoo Inc. (Address: 770 Broadway, New York, NY 10003, USA), and for such Services the terms of Section 14.2 (United States) apply.
        
        Defined Terms
        
        Applicable Yahoo Entity:
        
        For AOL Mail, OneSearch, Yahoo Calendar, Yahoo Celebrity, Yahoo Finance, Yahoo Mail, Yahoo News, Yahoo Search, Yahoo Style, Yahoo Travel, Yahoo TV, Yahoo Weather, and Aviate the Applicable Yahoo Entity is Yahoo! Singapore Digital Marketing Pte. Ltd. (Address: 79 Robinson Road, #07-01, Singapore 068897) and the following terms apply: (a) the Terms and the relationship between you and Yahoo! Singapore Digital Marketing Pte. Ltd. will be governed by the laws of Singapore without regard to its conflict of law provisions, and (b) you and Yahoo! Singapore Digital Marketing Pte. Ltd. agree to submit to the exclusive jurisdiction of the courts of Singapore.
        
        For other Services:
        
        the Applicable Yahoo Entity is the Yahoo Entity that is specified to be the provider in respect of a specific Service, and the Terms and the relationship between you and the Applicable Yahoo Entity will be governed by the laws of the place of incorporation of the Applicable Yahoo Entity; or
        
        if no Yahoo Entity is specified to be the provider in respect of a specific Service, the Applicable Yahoo Entity is Yahoo Inc. (Address: 770 Broadway, New York, NY 10003, USA), and for such Services the terms of Section 14.2 (United States) apply.
        
        Singapore
        
        Indonesia
        
        Malaysia
        
        Philippines
        
        Thailand
        
        Vietnam
        
        Defined Terms
        
        Applicable Yahoo Entity:
        
        For AOL Mail, OneSearch, Yahoo Autos, Yahoo Charity, Yahoo Dictionary, Yahoo Esports, Yahoo Finance, Yahoo Games, Yahoo House, Yahoo Mail, Yahoo Money, Yahoo Movies, Yahoo News, Yahoo Search, Yahoo Sports, Yahoo Stock, Yahoo Style, Yahoo Travel, Yahoo TV, Yahoo Weather, and Aviate the Applicable Yahoo Entity is Yahoo! Digital Marketing Co., Ltd. (Address: 15F, No.66 Sanchong Rd, Nangang District, Taipei, 115, Taiwan) and the following terms apply: (a) the Terms and the relationship between you and Yahoo! Digital Marketing Co., Ltd. will be governed by the laws of the Republic of China (R.O.C.) without regard to its conflict of law provisions, and (b) you and Yahoo! Digital Marketing Co., Ltd. agree to submit to the exclusive jurisdiction of the Taipei District Court located in Taiwan, R.O.C
        
        For Yahoo Auctions, Yahoo Shopping and Yahoo Used Cars are provided by provided by Yahoo! Taiwan Holdings Limited, Taiwan Branch (Address: 14F, No.66 Sanchong Rd, Nangang District, Taipei, 115, Taiwan) and the following terms apply: (a) the Terms and the relationship between you and Yahoo! Taiwan Holdings Limited, Taiwan Branch will be governed by the laws of the Republic of China (R.O.C.) without regard to its conflict of law provisions, and (b) you and Yahoo! Taiwan Holdings Limited, Taiwan Branch agree to submit to the exclusive jurisdiction of the Taipei District Court located in Taiwan, R.O.C.
        
        For other Services:
        
        The Applicable Yahoo Entity is the Yahoo Entity that is specified to be the provider in respect of a specific Service, and the Terms and the relationship between you and the Applicable Yahoo Entity will be governed by the laws of the place of incorporation of the Applicable Yahoo Entity; or
        
        If no Yahoo Entity is specified to be the provider in respect of a specific Service, the Applicable Yahoo Entity is Yahoo Inc. (Address: 770 Broadway, New York, NY 10003, USA), and for such Services, the terms of Section 14.2 (United States) apply.
        
        Defined Terms
        
        Applicable Yahoo Entity: Yahoo EMEA Limited (Address: 5-7 Point Square, North Wall Quay, Dublin 1, Ireland)
        
        Minimum Age: For EU Member States, the Minimum Age is 16 or the lower age that a Member State has provided for you to consent to the processing of your personal data. For countries outside the EU the Minimum Age is 13.
        
        Ireland
        
        UK
        
        Germany
        
        France
        
        Spain
        
        Italy
        
        All other countries
        
        Where we modify the Services as outlined in Section 7(a), or we modify these Terms pursuant to Section 12(b), we will tell you a reasonable amount of time in advance of any modifications that will materially disadvantage our users or materially limit the access or usage of Services. Your continued use of the Services after the effective date of any such modifications means that you agree to the Services or the Terms as modified.
        
        For modifications to the Terms or to the Services that we need to make to meet security, safety, legal or regulatory requirements, we may not be able to notify you in advance but we will let you know as soon as practicable.
        
        Despite Subsection (f) above and without prejudice to your statutory rights, we may, without notice, temporarily or permanently suspend or cancel your account or impose limits on or restrict your access to parts or all of your account or the Services:
        
        if you violate, or we believe you are about to violate, the Terms, including any incorporated agreements, policies or guidelines;
        
        in response to requests by law enforcement or other government agencies under valid legal process;
        
        due to unexpected technical or security issues or problems; or
        
        if your account shows extended periods of inactivity in accordance with our account deletion policy.
        
        If you are a consumer living in the EU, you can cancel your fee-based Service without giving a reason within 14 days from the day of the conclusion of the contract. You can notify us by completing and submitting this form or if you have no other option, by returning this form to us by post. You must send your notification to us before expiry of the 14-day cancellation period.
        
        Exceptions. If you purchase digital content not supplied in a tangible medium from us you agree that the cancellation period expires immediately once you begin to download or stream the digital content.
        
        Reimbursement. We will reimburse all payments received from you for the fee-based Service no later than 14 days from the day on which we received your cancellation notification. Unless you expressly agree otherwise, we will use the same means of payment as used for the initial transaction. You agree that if you start using the fee-based Service before the end of the cancellation period you will be liable for all charges incurred up to the date of cancellation.
        
        Restrictions on use of our Services. The EU Digital Services Act (“DSA”) requires us to provide users in the European Union with details of any restrictions we may impose on the use of certain Services. These restrictions enable us to take action to address content on our Services that is illegal and/or in violation of our Community Guidelines.
        
        For Yahoo and AOL Search:
        
        Use of algorithmic tools to restrict the visibility of search results containing adult content in certain cases, including where users are identified as under 18 years;
        
        Use of algorithmic tools to restrict the visibility of search results containing illegal content;
        
        Dereferencing of search results in order to uphold an individual’s rights under EU privacy law (known as the “Right To Be Forgotten”);
        
        Use of algorithmic tools to insert additional content within certain search results, including warning labels and law enforcement contact information, to dissuade a user from engaging with illegal and harmful content;
        
        Use of human review to block the display of certain suggested search terms to “autocomplete” a user’s typed-in query where the suggested search terms would contain prohibited words or phrases in violation of Yahoo’s Community Guidelines; and
        
        Referring complaints about illegal search content to Microsoft Bing, the search engine that generates Yahoo’s general algorithmic and advertising search results.
        
        Taking action in response to notices from individuals or entities about user comments on our Services that are illegal or in violation of our Community Guidelines, including using human review to restrict visibility of or remove user comments, and disabling access to the user comments function on our Services for repeated violations; and
        
        Using algorithmic tools to detect, identify, and address content contained in user comments on our Services that is illegal or in violation of our Community Guidelines.
        
        Taking action in response to notices from individuals or entities about email content on the Services that is illegal or in violation of our Community Guidelines, including terminating an individual’s email account after their account has been used for repeated violations following human review; and
        
        Taking action in response to credible reports that an email account or accounts are being used in a way that compromises the security of our Services (including email accounts associated with spam, scam advertisements, ransomware and malware), including terminating email accounts following human review.
        
        Taking action in response to EU Member State authorities’ orders to remove illegal content.
        
        Users in the European Union may contact us to raise any queries or complaints under the DSA via the “Points of Contact” section below. Complaints are reviewed by our Legal and Member Services Teams.
        
        If you are a representative of a Member State of the European Union, the European Commission or the European Board for Digital Services you can communicate with us at the following email address: dsa@yahooinc.com. Our preferred language of communication is English.
        
        If you are a user residing within the European Union, you can use our contact form.
        
        Last updated: 08 July, 2024